01

How to become a client

How can I buy from Continental Flowers if I am not a wholesaler or a mass market retailer?

If you are a wholesaler or mass market customer and would like to open an account with Continental Flowers, you need to fill out a credit application form and fax this form to 305-594-4215; we will review your form and contact you to confirm that your account has been created. Please click here to download the form. Or if you prefer feel free to contact us and we’ll be happy to assist you through the process.

How can I buy from Continental Flowers if I am not a wholesaler or a mass market retailer?

If you are a retail florist, or event planner and you wish to buy our flowers, you can do so through one of our local wholesalers. Please contact us so we can direct you to the wholesalers we work with in your area.

02

How to order online

How can I create an account and start shopping online?

In order to shop online, you must have a credit account open with Continental Flowers, if you do not have one, please follow the steps outlined in the How to become a Client question. Once you have an active account all you need to do is contact your sales account manager and request a username and password, you will receive your internet credentials within the next 24 hrs so you can start shopping at the click of a button!

I saw a flower in the flower section of the website that I would like to buy, but I am unable to find it once I log into my account. What should I do?

The flower section in our website shows all the flowers that we grow and import. After you log-in, what you’ll see are the flowers that are currently on our inventory; however, if you don’t see the flowers that you are looking for, please contact your account manager so he/she can give you more information about the upcoming availability for that product.

I’m having problems with my online order, where can I get help?

If you’re having a problem with your online order, we’ll be happy to assist you; please contact your account manager so he/she can help you to solve the problem.

03

Standing Orders

Does Continental Flowers have a standing order program?

Yes, we have a standing order program that will allow you to secure high quality product throughout the year at a stable price, reducing the risk of market volatility.

What are the advantages of having a standing order with Continental Flowers?

By signing up to our standing order program you will secure high quality product at a fixed price for the entire year. Your order will be doubled during peak holidays, so you won’t have to buy more product at higher open market prices. Finally, the color mix of our standing orders is automatically adjusted to match the season of the year.

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